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Hoarding

We understand that hoarding can be very difficult and often our customers communicate they are embarrassed to have us come to their home. embarrassing and we are here not to judge you – but help you. Hoarding is a mental health condition which involves an on-going difficulty parting with possessions. Oftentimes, most hoarders are infested with rodents, cat and/or dog urine and fecal matter (which is a biohazard).

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Available 24/7 For Emergencies

Our staff is certified and trained to be compassionate and work diligently with hoarders to re-establish a safe living environment free of the hazards created by hoarding. We work closely with families to coordinate a thorough and respectful cleaning process to help loved-ones regain control of their health and homes.

Don’t let shame have the final word. Give us a call today to request our services.
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What You Can Expect 
From SCU Services

Compassionate Response

We understand the emotional weight behind the work we do. Every situation is handled with discretion, respect, and genuine care for you and your family.

Certified and Trusted Professionals

Our company is proven and trusted when it comes to handling a difficult situation that may invoke fear or mental instability. We love to start with the end in mind and outline the next steps so that everyone is aligned with the plan of action.

Unparalleled Reputation

We have over 200 5-star google reviews as we have served the community. We have earned this trust and reputation as we seek to go the extra miles for our customers.

Cost Assistance

We understand the financial hardships one may face. We always will ask for a 50% deposit and can work with you on the rest of payment.

WE CAN DO IT ALL!

From mitigation to renovation, our company is in position to handle all aspects 
so the site is restored to original condition.

Call for a free estimate and to take the next step to freedom!!
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Frequently Asked Questions

What qualifies as a hoarding situation?

Hoarding situations involve excessive accumulation of items over time that create unsafe, unsanitary, or inaccessible living conditions. This can range from cluttered rooms to severe cases involving structural damage, mold, pests, or biohazards.
Not necessarily. We can work directly with the homeowner, a family member, a power of attorney, or a property manager. Every situation is different, and we’ll tailor the process to what makes everyone most comfortable.
It depends on the severity and size of the property. Some jobs take one day, while more severe cases may take several days or even weeks. After an initial walkthrough, we provide a clear plan and timeline.
We carefully sort items and set aside personal documents, photographs, valuables, and keepsakes. Our preferred method is for the homeowner to go through and mark what they want to keep and we will take care of the rest.
If human waste, animal waste, mold, or other health hazards are present, our certified team is trained to safely remediate those conditions. Safety is our first priority—for both the occupants and our crew.
If the hoarding is a result of neglect over time, insurance will not cover it. If there is a sudden action (pipe burst, fire, unattended death, large water loss) then we usually can make the case for a claim. We will have to address the hoarding, to address everything else.
Yes. Hoarding environments often involve odor, rodent activity, or insects. We address cleaning, sanitation, deodorization, and coordinate additional services if needed to fully restore the space.
We can provide guidance and resources but we are not counselors. Oftentimes, we want to make sure each person has a team of people that are aware of the situation and the next steps for support.
Call us and we will come out and give a free, non-judgmental estimate. From there, we will be able to create a personalized step by step action plan of what needs to be done.

Do you Offer Organizing Services?

SCU Services does not provide traditional home organization like organizing closets, garages, or general clutter. We recommend a professional home organizer or have family help you sort through items.
Our specialty is the full cleanout and deep cleaning. Situations where living conditions have become unsafe due to excessive accumulation, sanitation concerns, structural damage, mold, pests, or biohazards.
When safety becomes the concern, we are the proven professionals to handle it.
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Our Services

Death and 
Trauma Cleanup

Certified and Trained team that specializes in emergency response, navigation the complexities of the biohazard remediation, and dealing with insurance for our customers.

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Crime Scene Cleanup

Professional and discreet services for residential or places of business. Clear communication, trained to work with authorities, and restore property to original condition.
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Odor Elimination

Certified in Odor Elimination from IICRC. Our team follows a proven process to eliminate some of the foulest smells in homes. We have a variety of the top machines and techniques in the industry.
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Hoarding Cleanup

Specialize in creating a customer-centric game plan starting with the end in mind. Our team handles as little or as much as you need: removing items, repairs, deep cleaning, painting, and flooring. You’re in the driver’s seat; we execute quickly and efficiently. No judgments.
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Drug Residue

We use industry specific chemicals scientifically proven to remediate all drug residue creating a safe, clean environment whether in residential or commercial spaces.
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Bodily Fluids

Certified technicians trained to safely remove and disinfect bodily fluids affected by bloodborne pathogens and other biological hazards, including sewage, C. diff, and fecal contamination.
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Unattended Deaths

We walk with families every step of the way through this challenging event. Our team handles biohazard remediation, odor elimination, insurance documentation, and property restoration to original condition. We are experts in this arena.
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Automobile Cleanup

Professional cleanup of vehicles that include blood, odor, and biohazard contamination. We restore vehicles to a safe condition and coordinate with insurance providers.
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Mold Remediation

Mold remediation with moisture assessment, containment, and safe removal using approved air filtration to restore healthy indoor environments.
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Fire Damage

Certified fire restoration, stabilizing damage, removing smoke and soot, and coordinating content cleaning and deodorization to efficiently restore your space to safe, usable condition.
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Water Damage

Water damage restoration, including extraction, moisture mapping, and targeted drying to prevent mold. We identify causes, document remediation, and safely restore areas to pre-loss condition.
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Suicide Cleanup

Our certified team provides discreet, professional remediation after traumatic events. We handle the cleanup safely while you focus on healing, typically covered by insurance.
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Why Choose Us?

Satisfaction Guarantee

We believe in doing the job right the first time which is why we don’t cut corners in any of our work.

Integrity and Compassion

We promise that you will be met and served with integrity and compassion throughout the process of working with us.

Insurance Covers

Most major insurances cover the work that we do. We will work with your insurance from start to the end taking one more thing off your plate.

View Our Testimonials

Resources for Hoarding

Free Hoarding Resources – We have a close relationship with Biggie Clean, also known as Jacob Suarez. He has a helpful site which helps one who may be struggling with hoarding along with how to talk to a family member that struggles with hoarding.

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Our Commitment:

Go Above and Beyond Expectations Each and Every Time.

Absolutely Amazed

These people really do care about their community and the people they help. I am absolutely amazed by the help they gave me, so thankful that they helped me. If you need help, these people will do just that and then some. If I could give them 10-plus stars I would.

Alexandra

Exceeded My Expectations

SCU exceeded my expectations from start to finish. Brandon was so quick to respond to all my questions, provide me a quote, and got my dad’s home clean — like within 48 hours of reaching out, he was finished. My dad’s house looked better than I’ve ever seen it and they took great care of his belongings and kept me updated along the way. They made sure I felt supported and unjudged and even reached out a couple times to check on my dad’s health. Definitely recommend them!
Gene C.

Truly Exceptional

During an exceptionally difficult time following an unexpected death, Mr. Catchen provided truly exceptional support. His team responded immediately, and at no time did he press us for money or guarantees while we were grieving. He offered professionalism, candor, and much-needed guidance during the worst of times. I strongly recommend seeking help from Mr. Catchen.
Gene C.

Forever Grateful

SCU was recommended to us and I can not say enough about them, I contacted them and their response time was very fast. They came to the address where their services were needed, we discussed the process of cleaning that would be taking place, they were very thorough with all of the details, and they got started right away. Not to mention the amount of respect and sympathy they showed my wife and I, I truly cannot say enough about them. We will be forever grateful to them and will recommend them to anyone we can.
Gene C.